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Color Precision:
At CHERRY’S, we ensure that our products are displayed in the most accurate colors available. Our team dedicates substantial effort to encapsulating the essence of every item. Yet, just as two individuals may perceive a sunset differently, the hues displayed on your screen can differ based on personal device configurations. Kindly recognize that even though we strive for precision, slight variations in color may occur from one screen to another
Care Guide:
Label Check: Always peek at the care labels before washing.
Sort Smart: Group clothes by color and fabric type.
Spot Treat: Tackle stains pronto with the right remover.
Wash Wisely: Cold for delicate, hot for dirty, gentle cycle for fragile.
Dry with Care: Air dry delicate stuff, tumble dry low for the tough ones.
Iron Insight: Follow label instructions, steam if you can, press gently.
Neat Storage: Keep clean clothes cool and dry, fold knits, use garment bags.
Quick Fixes: Patch up tears and lost buttons ASAP.
Dry Clean Details: Details: Trust the label, find a good cleaner, air out after.
Final Sale Policy:
We hope you are excited about your CHERRY’S purchase. To maintain our competitive prices and share those savings with you, we have implemented a final sale policy. This indicates that once you choose and finalize your order, it's regarded as a definitive choice. Typically, we do not allow returns, exchanges, or refunds unless there is an obvious problem such as a defect in the product or an error made by us. We sincerely request that you verify your selections prior to clicking the order button.
Return and Exchange Guidelines:
Although we strive to deliver perfect products, we recognize that errors may occur. If you get a product that is defective or has a problem, kindly contact us within a set period of 03 days after receiving your order. Our support team is available to help you address the issue and rectify the situation.
Unusual Instances:
We champion equity and adaptability, recognizing that distinctive circumstances can occur. If you encounter a scenario that doesn't align with our usual return policy, feel free to reach out to us. We will invest the time to comprehend your situation and strive to meet your requirements.
Client Contentment:
At CHERRY’S, your satisfaction is our top priority. We are committed to providing exceptional products along with excellent customer service. Should you have any questions, concerns, or simply wish to discuss your order or our products, our approachable support team is available to assist. Your experience with us is important, and we strive to make it enjoyable and free of hassles.
Product (s) can be exchanged from any of our regular stores within the 7 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service Centre by emailing us images of defected product at info@cherrys.com.pk or calling us at +92-021-3452059360 within 7 days of purchase. After our team reviews the product, you will be offered an exchange with same price value product.
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the ‘Return and Exchange Policy’ will apply.
Cherry may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.

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